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Business CATALOGUE 2025|2026 19Focus on Operational Management A Generic Approach A DE BEER, D ROSSOUW & N VAN HUYSSTEEN (EDITORS)Focus on Operational Management: A Generic Approach gives a general overview of management principles and the general management activities needed by the operational and first-time manager in the workplace today. These principles are important for the sustainability of an organisation.CONTENTS%u2022 Managing within the new economy %u2022 The changing role of the operational manager %u2022 Operational planning %u2022 Organising operational resources %u2022 Operational control %u2022 Operational decision making and problem solving %u2022 An introduction to leading %u2022 Employment relations in the workplace %u2022 Contemporary issues.KEY FEATURES%u2022 Learning outcomes introduce each chapter %u2022 Self-assessment exercises are given at the end of each chapter %u2022 In-text activities and the latest developments in the field further enhance the reader%u2019s understanding of topics covered. 978 1 48513 262 2 ZAR R469.00 978 1 48513 263 9 ZAR R422.005th EDITION 2023 Ed296 PAGESSUPPORT MATERIALe-BOOKSUITABLE FORFirst-time managers, operational managers, supervisors and team leaders who need a holistic overview of general operational management activities.www.juta.co.za13.8mmFOCUS ONOPERATIONALMANAGEMENT A Generic ApproachFIFTH EDITIONANDREAS DE BEERDIRK ROSSOUWNADIA VAN HUYSSTEENFocus on Operational Management: A generic approach provides a general overview of management principles and the general management activities encountered by the operational and fi rst-time manager in the workplace today. These principles are important for the sustainability of an organisation.The following topics are discussed:%u2022 The new workplace environment%u2022 The changing role of the operational and fi rst-time manager%u2022 Operational planning, operational decision-making and problem-solving, organising operational resources, operational control, and leadership%u2022 Employment relations in the workplace%u2022 Organisational culture, diversity management, business ethics, corporate social responsibility, organisational politics and change management in the workplace.Key features:%u2022 Learning outcomes to introduce each chapter%u2022 Self-assessment exercises at the end of each chapter, including a case study and multiple-choice questions based on the case study%u2022 In-text activities and the latest developments to enhance the reader%u2019s understanding of topics covered.This book has a hands-on approach, giving readers a practical understanding of the dayto-day activities in the workplace at the operational level. It is aimed at fi rst-time managers,operational managers, supervisors and team leaders who need a holistic overview of general operational management activities.ABOUT THE EDITORSAndreas de Beer is a senior lecturer in the Department of Business Management at the University of South Africa.Dirk Rossouw is a senior lecturer in the Department of Business Management at the University of Johannesburg, Soweto Campus.Nadia van Huyssteen is a lecturer in the Department of Business Management at the University of South Africa. FIFTH EDITIONFOCUS ONOPERATIONAL MANAGEMENTA Generic ApproachFIFTH EDITIONANDREAS DE BEER DIRK ROSSOUW NADIA VAN HUYSSTEEN FOCUS ON OPERATIONAL MANAGEMENT A Generic ApproachFocus on Operational Management 5e CHOSEN_converted 1 2022/11/18 11:14