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8 Business CATALOGUE 2025|2026www.juta.co.zaEJ Ferreira and D GroenewaldFifth editionADMINISTRATIVEMANAGEMENT 25mmwww.juta.co.zaA successful and competent administrative manager is integral to any profitable and efficient organisation or working environment. Administrative Management has been written specifically for people working in the field of administrative and information management, as well as those studying Administrative Management at higher education institutions. The content is specific to the South African market, and it is the only local textbook on this topic. This fifth edition of Administrative Management contains updated information and includes the latest trends in the different topics.TOPICS INCLUDE:%u2022 The role of administrative management within an organisation%u2022 Information systems, office systems and the management of information%u2022 Written and electronic communication%u2022 Meetings and meeting procedures%u2022 Office layout, environment, equipment and furniture%u2022 The virtual workplace%u2022 Office procedures, workflow and productivity%u2022 The management functions of planning, organising, leading, control and problem-solving%u2022 Managing cultural diversity%u2022 Business ethics%u2022 Health, safety and risk management.This book provides aspirant administrative managers with a good foundation, and offers practising managers the insight that will enable them to manage the administration needs of an organisation or any working environment more timeously and efficiently, making them invaluable to that organisation.ABOUT THE AUTHORSDr Edmund Ferreira is a self-employed, retired Professor, previously from the Department of Business Management at UNISA. He holds the degrees BMil (Commercial Sciences) (US); BCom Hons (HR Management) (UNISA); MCom (Business Management) (UJ) and DCom (UNISA). He has co-authored several books on business management, small business management and office administration. He has also published various articles in accredited national and international academic journals.Dr Darelle Groenewald is a senior research fellow in the Department of Business Management at the University of Johannesburg. She holds the degrees BCom Ed (RAU), BCom Hons (RAU), MCom (Business Management) Cum Laude (RAU) and a PhD in Entrepreneurship (UP). She is Group Administrative Manager at TOTALCARE South Africa. She has co-authored several books and articles on business management, small business management, office administration, information management, entrepreneurship and strategic management. She has also published various articles in accredited national and international academic journals.Fifth edition ADMINISTRATIVEMANAGEMENTADMINISTRATIVE MANAGEMENTEJ FERREIRA & D GROENEWALDA successful and competent administrative manager is integral to any profitable and efficient organisation or office. Administrative Management has been written specifically for people working in the field of administrative management, as well as those studying Administrative Management at higher education institutions. The content is specific to the South African market, and it is the only local textbook on this topic. This 5th edition of Administrative Management contains updated information and includes the latest trends in the different topics.SUITABLE FORProspective and current information managers and office professionals.978 1 48513 096 3 ZAR R631.00978 1 48513 097 0 ZAR R568.005th EDITION 2020 Ed534 PAGESe-BOOKKEY FEATURES%u2022 The role of administrative management within an organisation%u2022 Information systems, office systems and the management of information%u2022 Written and electronic communication%u2022 Meetings and meeting procedures%u2022 Office layout, environment,equipment and furniture%u2022 The virtual workplace%u2022 Office procedures, workflow and productivity%u2022 Planning, organising, leading, control and problem-solving%u2022 Managing cultural diversity%u2022 Business ethics%u2022 Risk management and loss controlCONTENTS%u2022 The role of administrative management within an organisation%u2022 Information systems%u2022 Information and knowledge management%u2022 The administrative support function%u2022 The basics of communication%u2022 Written communication%u2022 Electronic communication%u2022 How to conduct effective meetings%u2022 Office design and layout%u2022 The office environment%u2022 The virtual workplace%u2022 Quality administrative management%u2022 Productivity, workflow and office procedures in the administrative office%u2022 The role of information systems%u2022 Management in the administrative environment:%u2022 Planning and time management%u2022 Organising in the administrative function%u2022 Leading in the administrative function%u2022 Controlling office activities%u2022 Problem-solving and decisionmaking%u2022 Managing cultural diversity%u2022 Business ethics%u2022 Risk and safety management for the administrative managerSUPPORT MATERIALNEW EDITIONFORTHCOMING