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978 0 70217 790 3 978 1 48512 256 2 2010
169 PAGES
ZAR R498.00 ZAR R465.00
concepts within the chapter. The questions also give students an opportunity
to apply critical thinking skills to in-depth questions.
• The reflection activities and case studies act as mini-cases students can use
to analyse and dissect chapter concepts and applications via real-life South African-specific scenarios.
ABOUT THE AUTHORS
Dries Schreuder (DAdmin) is a Professor in the Department of Industrial and Organisational Psychology at UNISA and lectures in Forensic Industrial Psychology and Career Psychology.
Melinde Coetzee (DLitt et Phil) is a Research Professor in the Department of Industrial and Organisational Psychology at the University of South Africa. Melinde is the author, co-author and editor of a number of academic books on training and development, career and personnel psychology. She has published in numerous accredited academic journals.
SUITABLE FOR
• The career development practitioner
• Undergraduate students in Industrial and Organisational Psychology,
Business and Human Resource management
• Professionals, planning, supporting and managing career development
in the contemporary world of work. Postgraduate students may also find this book a useful resource.
Collective Bargaining in the Workplace
MS ANSTEY, J GROGAN & T NGCUKAITOBI
This book written by some of South Africa’s leading labour negotiators and alternative dispute-resolution experts, offers the first comprehensive and inclusive guide for aspirant and experienced labour practitioners alike on the topics of understanding conflict in the South African workplace, alternative dispute-handling process, negotiations and collective bargaining. It seeks to guide its readers through the dynamics of conflict and disputes in the workplace. It also analyses the workings of labour negotiations, alternative dispute resolution techniques and collective bargaining. It is a comprehensive and inclusive guide for aspirant and experienced labour practitioners alike.
CONTENTS
• Understanding conflict in the workplace
• Overview of the dispute system in South Africa
• Collective bargaining
• Negotiation
• Persuasive communication — the basic skill
• Alternative dispute resolution techniques
JUTA BUSINESS CATALOGUE | 2018/2019
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