Labour Dispute Resolution sets out the system provided in our law for resolving labour disputes, either in terms of the Labour Relations Act or by private dispute resolution. It guides employees, employers, trade unions and employers' organisations (and their representatives) through the various processes to be followed, and sets out the institutions to which particular disputes should be referred. An important addition to the second edition is a section on dispute resolution in the public sector. Useful checklists and flowcharts assist the reader to prepare for the various processes.

Key Features

• Step-by-step guidelines on conciliation, mediation, facilitation and arbitration procedures
• Handy checklists and flowcharts assist the reader in preparation for the various processes
• Includes templates for mediation and arbitration agreements and relevant CCMA forms
  
  

• Conflict, grievances and disputes
• Overview of the dispute system
• The disputes and their processes
• Definitions of dispute resolution processes
• Dispute resolution institutions
• Dispute resolution in the public service
• Administrative law and public sector employment
• Negotiation
• Conciliation, mediation and con-arb
• Facilitation
• Arbitration
• Arbitration by the CCMA
• Arbitration by Bargaining Councils and Statutory Councils
• Private arbitration
• Preparation for arbitration
• The law of evidence
• The award
• Appendices:
• - Appendix 1: Arbitration Act 42 of 1965
  - Appendix 2: Promotion of Administrative Justice Act 2 of 2000
  - Appendix 3: Standard Mediation Agreement
  - Appendix 4: Pre-dismissal Arbitration Agreement
  - Appendix 5: CCMA forms
• Index
• Table of Statutes
• Table of Cases

• Human resources managers
• Industrial relations practitioners
• Shop stewards
• Students studying labour law at universities and technikons
• Labour lawyers
• Law libraries