Commentary on the Consumer Protection Act



    Edition: Updatable loose-leaf
  • Format: Loose-leaf
  • ISBN: 9781485101499
  • Extent: Approx. 1300 Pages
  • Published:
  • Category: Commercial Law, Consumer Law, Financial Services

R2,131.00



This commentary, written by a team of consumer law experts, provides the first comprehensive review of the Consumer Protection Act 68 of 2008 – or ‘the CPA’ as it is commonly known. The authors provide a detailed explanation of each section of the CPA and of the schedules to the Act. Case law in the area of consumer protection is presented and analysed in a clear, concise manner. Developments in consumer law internationally, where relevant to the CPA and other aspects of consumer law in South Africa, are also discussed.

The arrangement of material is straightforward: each section of the CPA is reproduced and commented upon in sequential order, beginning with section 1 ‘Definitions’. Chapter headings are the same as those used in the Act. The Introduction, on the other hand, provides a more general overview of the CPA in terms of its historical background, and offers separate commentary on the impact of the Act on the law of contract and on franchising.

Click here to view the latest revision service update to this publication.

  • Table of Cases
  • Introduction and overview of the Consumer Protection Act (CPA)
  • The impact of the CPA on the law of contract and on specific contracts
  • The impact of the CPA on franchising
  • The regulation of marketing under the CPA
  • Interpretation, purpose and application
    • Interpretation
    • Purpose, policy and application of the CPA
  • Fundamental consumer rights
    • Right of equality in the consumer market
    • Consumer’s right to privacy
    • Consumer’s right to choose
    • Right to disclosure and information
    • Right to fair and responsible marketing
    • Right to fair and honest dealing
    • Right to fair, just and reasonable terms and conditions
    • Right to fair value, good quality and safety
    • Supplier’s accountability to consumers
  • Protection of consumer rights and consumers’ voice
    • Consumer’s rights to be heard and obtain redress
    • Commission investigations
    • Redress by the court
    • Civil society support for consumer’s rights
  • Business names and industry codes of conduct
  • National consumer protection institutions
    • National and provincial co-operation
    • Establishment of the National Consumer Commission
    • Functions of the National Consumer Commission
  • Enforcement of the CPA
    • Enforcement by the National Consumer Commission
    • Powers in support of investigation
    • Offences and penalties
    • Miscellaneous matters
  • General provisions
  • Schedules
    • Amendment of laws
    • Transitional provisions

  • Judges
  • Advocates 
  • Attorneys
  • Magistrates
  • Consumer Tribunal members
  • National Consumer Commission officials
  • Provincial Consumer Protection Authorities
  • Ombuds
  • Consumer Protection Groups
  • Academics

Key Benefits

 

 

  • A comprehensive review of the Consumer Protection Act 68 of 2008
  • Each section of the CPA is reproduced and commented upon in sequential order
  • The Introduction offers separate commentary on the impact of the Act on the law of contract, marketing and on franchising
  • Relevant case law is analysed

This product does not have any reviews yet - be the first to write one.

This commentary, written by a team of consumer law experts, provides the first comprehensive review of the Consumer Protection Act 68 of 2008 – or ‘the CPA’ as it is commonly known. The authors provide a detailed explanation of each section of the CPA and of the schedules to the Act. Case law in the area of consumer protection is presented and analysed in a clear, concise manner. Developments in consumer law internationally, where relevant to the CPA and other aspects of consumer law in South Africa, are also discussed.

The arrangement of material is straightforward: each section of the CPA is reproduced and commented upon in sequential order, beginning with section 1 ‘Definitions’. Chapter headings are the same as those used in the Act. The Introduction, on the other hand, provides a more general overview of the CPA in terms of its historical background, and offers separate commentary on the impact of the Act on the law of contract and on franchising.

Click here to view the latest revision service update to this publication.

  • Table of Cases
  • Introduction and overview of the Consumer Protection Act (CPA)
  • The impact of the CPA on the law of contract and on specific contracts
  • The impact of the CPA on franchising
  • The regulation of marketing under the CPA
  • Interpretation, purpose and application
    • Interpretation
    • Purpose, policy and application of the CPA
  • Fundamental consumer rights
    • Right of equality in the consumer market
    • Consumer’s right to privacy
    • Consumer’s right to choose
    • Right to disclosure and information
    • Right to fair and responsible marketing
    • Right to fair and honest dealing
    • Right to fair, just and reasonable terms and conditions
    • Right to fair value, good quality and safety
    • Supplier’s accountability to consumers
  • Protection of consumer rights and consumers’ voice
    • Consumer’s rights to be heard and obtain redress
    • Commission investigations
    • Redress by the court
    • Civil society support for consumer’s rights
  • Business names and industry codes of conduct
  • National consumer protection institutions
    • National and provincial co-operation
    • Establishment of the National Consumer Commission
    • Functions of the National Consumer Commission
  • Enforcement of the CPA
    • Enforcement by the National Consumer Commission
    • Powers in support of investigation
    • Offences and penalties
    • Miscellaneous matters
  • General provisions
  • Schedules
    • Amendment of laws
    • Transitional provisions

  • Judges
  • Advocates 
  • Attorneys
  • Magistrates
  • Consumer Tribunal members
  • National Consumer Commission officials
  • Provincial Consumer Protection Authorities
  • Ombuds
  • Consumer Protection Groups
  • Academics

Key Benefits

 

 

  • A comprehensive review of the Consumer Protection Act 68 of 2008
  • Each section of the CPA is reproduced and commented upon in sequential order
  • The Introduction offers separate commentary on the impact of the Act on the law of contract, marketing and on franchising
  • Relevant case law is analysed

This product does not have any reviews yet - be the first to write one.


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