Page 7 - Juta_Business_Catalogue_2018

INISTRATIVE MANAGEMENT
FOURTH EDITION
ul and competent administrative manager is integral to any nd efficient organisation or office. Administrative Management ritten specifically for people working in the field of administrative nt, as well as those studying Administrative Management at higher nstitutions. The content is specific to the South African market, and y local textbook on this topic. This fourth edition of Administrative nt contains new examples and updated data, and discusses the s in this subject.
de:
f administrative management within an organisation
n systems, office systems and the management of information d electronic communication
and meeting procedures
out, environment, equipment and furniture
workplace
cedures, workflow and productivity
organising, leading, control and problem-solving
cultural diversity
ethics
gement and loss control.
rovides aspirant administrative managers with a good foundation, ractising managers the insight that will enable them to manage the on needs of an organisation more timeously and efficiently, making able to that organisation.
cademic.co.za
30mm
FOURTH EDITION
ADMINISTRATIVE MANAGEMENT
EJ FERREIRA & D GROENEWALD
A successful and competent administrative manager is integral to any profitable and efficient organisation or office. Administrative Management Principles has been written specifically for people working in the field of administrative management, as well as those studying Administrative Management at higher education institutions. The content is specific to the South African market, and it is the only local textbook on this topic. This fourth edition of Administrative Management contains new examples and updated data, and discusses the latest trends in this subject.
ADMINISTRATIVE MANAGEMENT
FOURTH EDITION
EJ FERREIRA D GROENEWALD
978 1 48512 127 5 978 1 48512 457 3 4e 2016
552 PAGES
ZAR R534.00 ZAR R499.00
CONTENTS
• Introduction to the field of administrative management
• The role of administrative management within an organisation
• Information systems
• Information and knowledge
management
• The administrative support function
• The basics of communication
• Written communication
• Electronic communication
• How to conduct effective meetings
• The Office: Office design and layout
• The office environment
• The virtual workplace
• Quality administrative management
• Productivity, workflow and office
procedures in the administrative office
ABOUT THE EDITORS
• The role of information systems
• Management in the administrative
environment:
• Planning and time management • Organising in the administrative
function
• Leading in the administrative
function
• Controlling office activities
• Problem-solving and decision-
making
• Managing cultural diversity
• Business ethics
• Risk and safety management for the
administrative manager
Edmund Ferreira is a professor in the Department of Business Management at Unisa. He holds the degrees BMil (Commercial Sciences) (US), BCom Honours (Manpower Management) (Unisa), MCom (Business Management) (RAU) and DCom (Unisa). He has co-authored other books on business management, small business management and offi ce administration.
Dr Darelle Groenewald is a senior lecturer in the Department of Business Management at the University of Johannesburg and holds the following degrees: BCom Ed (RAU), BCom Honours (Business Management) (RAU), MCom (Business Management) (RAU) and PhD (Entrepreneurship) (UP). She has co-authored books on various aspects of management and has presented several papers at national and international conferences.
SUITABLE FOR
Prospective and current information managers and office professionals.
JUTA BUSINESS CATALOGUE | 2018/2019
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ADMINISTRATIVE EJ Ferreira MANAGEMENT D Groenewald