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Occupational Safety and Health
A TQM & quality of work life approach
A VAN SCHOOR & R STEENKAMP
Occupational Safety and Health (OSH) in the workplace is not only a strategic priority in terms of moral or social responsibility, it is also an obligation regulated and governed by law. A well-designed manufacturing process (the operations system) must be both productive and safe, without potential physical, emotional and mental health risks. OSH management has become a very complex multi- functional science within operations management and total quality management (TQM). It focuses on a non-legalistic approach whereby the organisational culture fosters spontaneous OSH and a high quality of work life. This is done by using a TQM approach, based on a functional TQM model.
Within the framework of the expanded view of OSH and TQM, the main topics covered in this informative and user-friendly book are:
978 0 70218 074 3 978 0 70219 704 8 2013
256 PAGES
ZAR R472.00 ZAR R441.00
CONTENTS
• Introduction to TQM
• Leadership and quality of work life
• The effect of production and operations management (POM) on
(QWL) QWL
• Organisational culture
• Serving the internal customer
• A holistic overview and the value of
global OSH
• The fundamental responsibilities of
the OSH function
• The fundamentals of OSH
management
• The fundamentals of occupational
hygiene
ABOUT THE EDITORS
• The relationship between innovation, technology and QWL
• Fundamentals of self-management for life excellence
• Personal financial knowledge for quality of life and QWL
• QWL in the future
Rigard Steenkamp is Professor in Operations Management at the University of South Africa (UNISA). Most of his books and articles focus on operations, project, quality, safety management and biblical studies. He is the programme leader of the UNISA TQM certificate programme. As consultant his hearing conservation company (Noise Clipper) was awarded the AHI Business of the Year award in 2004.
At van Schoor is the Regional Services at the University of South Africa (UNISA). He holds a Doctorate in Psychology from the University of Stellenbosch and a Master’s degree in Business Leadership from the UNISA School for Business Leadership. He is registered as a psychologist with the Health Professions Council of South Africa. He has written extensively on a range of topics such as corporate universities, learning management, career development and strategic management.
SUITABLE FOR
• Students studying OSH-related courses at undergrad level
• Junior managers and safety representatives.
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