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Business Analyst, THE
Information technology’s paradigm shift
V ZWIERS
The Business Analyst: Information Technology’s paradigm shift completely dissolves the perception that the IT industry dictates to businesses what IT systems they will use and dispels the myth that business users and IT technicians are from different planets. It suggests how to create an environment in which everybody works together in an exciting and refreshing way – a paradigm shift in the way business analysis projects are done.
It is the business analyst’s responsibility, among others, to make sure that communication flows freely between all the parties involved. This book gives the business analyst the tools and techniques to find out what the business users of IT systems really need and to guide the project to meet those needs.
KEY FEATURES
• Skills, knowledge and competencies needed are presented in a realistic and practical way.
• IT terminology is explained in plain English.
• Internationally recognised and implemented approaches, methodologies and
processes to drive business change are described.
• Challenging questions at the end of each chapter enable readers to test their
understanding of the concepts.
• The Unified Modelling Language (UML) methodology used throughout the
book provides a refreshing view of how a business analyst works. UML diagrams are depicted clearly and explained concisely.
SUITABLE FOR
• Senior undergraduates in Information Systems • Professionals
Business and Office Environment, the
A DE BEER & AW ERASMUS
The purpose of this book is to develop an understanding of foundational concepts in the field of the business and office environment. It describes the economic environment in which a business operates as well as certain office-related tasks.
978 0 70218 861 9 2011
302 PAGES
ZAR R472.00
CONTENTS
• Business management principles
• Classification of the business and its
environment
• The different forms of business
ABOUT THE AUTHORS
• The office environment • Office design and layout • Customer services
Andreas de Beer is a senior lecturer in the Department of Business Management at Unisa. He holds the degrees BCom Ed, BCom (Hons), BEd and MEd. He has coedited and co-authored books on Management, Entrepreneurship and Business Management. Andreas has published in accredited journals and has delivered various papers at national and international conferences.
Dr Annatjie Erasmus specialises in process improvement. She is Director of the Centre for Collaboration and Sustainable Development, as well as the Executive Director of the East London Management Institute. Dr Erasmus holds the following
978 1 48511 180 1 978 1 48511 799 5 2e 2016
113 PAGES
ZAR R212.00 ZAR R198.00
JUTA BUSINESS CATALOGUE | 2018/2019
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