Support and Frequently Asked Questions (FAQs)

These are some of the most commonly encountered questions relating to a variety of issues.

Pricing & Postage

Prices of all Juta print and electronic publications include Value-Added Tax (currently 14%) if purchased and delivered within the borders of the Republic of South Africa.

Print Products: The cost of postage and packaging/delivery is NOT included in the price of PRINT products and is calculated by Customer Services at the time of processing the order and depends on the form of delivery. The cost of postage and packaging will depend on various factors, including method of delivery (postal service vs courier delivery), destination, number of publications ordered and their weigh etc. The cost of postage and packaging will be indicated on the invoice.

 

Jutastat e-publications: The cost of packaging and delivery for CD/DVD-ROM products is INCLUDED in the price quoted at the time of purchase, and include the delivery of the initial disks as well as subsequent updates for the period of the order. Internet publications, for obvious reasons do not attract a postage or packaging charge.

Prices of all Juta print and electronic publications include Value-Added Tax (currently 14%) if purchased and delivered within the borders of the Republic of South Africa.

The cost of postage and packaging/delivery is NOT included in the price of print products and is calculated by Customer Services at the time of processing the order. The cost of postage and packaging will depend on various factors, including method of delivery, destination, number of publications ordered etc. The cost of postage and packaging will be indicated on the invoice.