Occupational Safety and Health

A TQM and Quality of work life approach

Product Attributes

  • Soft Cover
  • 9780702180743
  • 1st Edition
  • 236
  • 2013

Authors

Steenkamp R

Categories

Business Management

1st Edition

R 408.00

About this Publication:

Occupational Safety and Health (OSH) in the workplace is not only a strategic priority in terms of moral or social responsibility, it is also an obligation regulated and governed by law. A well-designed manufacturing process (the operations system) must be both productive and safe, without potential physical, emotional and mental health risks. OSH management has become a very complex multi-functional science within operations management and total quality management (TQM). It focuses on a non-legalistic approach whereby the organisational culture fosters spontaneous OSH and a high quality of work life. This is done by using a TQM approach, based on a functional TQM model.

Contents Include:

Chapter 1 Leadership for quality of work life: The rainbow model

Chapter 2 Organisational culture

Chapter 3 Serving the internal customer: Creating a motivational work environment

Chapter 4 A holistic overview and the value of global OSH

Chapter 5 The fundamental responsibilities of the OSH function

Chapter 6 Fundamentals of OSH management

Chapter 7 Fundamentals of occupational hygiene

Chapter 8 The effect of production and operations management (POM) on QWL

Chapter 9 The relationship between innovation, technology and QWL

Chapter 10 Fundamentals of self-management for life excellence

Chapter 11 Personal financial knowledge for quality of life and QWL

Chapter 12 QWL in the future

Index 237

 

Of Interest and Benefit to:

Occupational Safety & Health – a TQM & quality of work life approach is the first book of its kind to introduce junior managers and safety representatives to the essence of OSH management in its broader strategic context that includes TQM, quality of work life and serving the internal customer.

 

Key Benefits:

Within the framework of the expanded view of OSH and TQM, the main topics covered in this informative and user-friendly text include:

• Introduction to TQM

• Leadership and quality of work life (QWL)

• Organisational culture

• Serving the internal customer

• A holistic overview and the value of global OSH

• The fundamental responsibilities of the OSH function

• The fundamentals of OSH management

• The fundamentals of occupational hygiene

• The effect of production and operations management (POM) on QWL

• The relationship between innovation, technology and QWL

• Fundamentals of self-management for life excellence

• Personal financial knowledge for quality of life and QWL and

• QWL in the future