Management Principles

A Contemporary Edition for Africa



    Edition: 5th
  • Format: Soft Cover
  • ISBN: 9780702172816
  • Language(s): English
  • Extent: 513
  • Published:
  • Category: Business Management

R739.00

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The challenges presented by the fast-changing business environment require that organisations find new and innovative ways to respond in order to improve performance. The contemporary manager has to integrate new information technology, manage diversity, accommodate stakeholders’ often conflicting claims, deal with the threat that HIV/AIDS poses to the workforce and comply with charters such as theMining Charter. The list of challenges has become almost endless. As well as exposing the reader to the traditional management functions, namely planning, organising, leading and controlling, ManagementPrinciples: A contemporary edition for Africa Fifth Edition also deals with the most recent challenges that managers have to face. As a response to the increasing complexity of the business environment, thisbook deals with ethical issues in management, corporate governance, strategy maps, the resource-based view of an organisation as well as mentorship and coaching.

PART 1: THE NATURE OF MANAGEMENT
CHAPTER 1: INTRODUCTION TO MANAGEMENT

• Business organisations and managers
• The nature of management
• A definition of management
• Different levels and kinds of management in the organisation
• Areas of management
• The role distribution of managers
• Managerial skills and competencies at various managerial levels
• Management and organisational performance
• The scope of management
• The approach followed in this book
• Summary
References
Case Study Questions
Multiple Choice Questions
Paragraph Questions
Essay Question
CHAPTER 2:THE EVOLUTION OF MANAGEMENT THEORY
• Introduction
• Why study management theory
• Understanding the different management theories
• The theories of management
• Current and near-future management realities
• Summary
References
Case Study Questions
Multiple Choice Questions
Paragraph Questions
Essay Question
CHAPTER 3:MANAGING IN A CHANGING ENVIRONMANT
• Introduction
• Concepts of systems theory
• The composition of the management/business environment
• The internal or micro-environment
• The market or task environment
• The macro-environment
• Interfaces between the organisation and the environment
• Ways in which management can prepare for
• Environmental changes
• Summary
References
Case study questions
Multiple choice questions
Paragraph questions
Essay question
PART 2: PLANNING
Chapter 4: Strategic Planning
• Introduction
• Strategic planning: what it encompasses
• The strategic planning process 
• Grand strategies
• The selection of grand strategies
• Factors affecting strategic choice
• Summary
References
Case study questions
Multiple choice questions
Paragraph questions
Essay question
CHAPTER 5: PLANNING
• Introduction
• The nature and importance of planning
• Kinds of organisational plan
• The time-frame for planning
• Steps in the planning process
• Barriers to effective planning
• Planning tools
• Goal formulation
• The process of goal setting
• Techniques for goal setting
• Summary
References
Case study questions
Multiple choice questions
Paragraph questions
Essay question
CHAPTER 6: MANAGERIAL DECISION MAKING
• Introduction
• The relationship between problems, problem solving, and decision making
• Types of managerial decisions
• Programmed decisions
• Non-programmed decisions
• Decision-making conditions
• Certainty
• Risk
• Uncertainty
• The decision-making process
• Group decision making
• Techniques for improving group decision making
• Tools for decision making
• Summary
References
Case study questions
Multiple choice questions
Paragraph questions
Essay question
CHAPTER 7: INFORMATION MANAGEMENT
• Introduction
• The link between decision making and information
• What is an information system? 
• Characteristics of useful information
• Organising information systems
• Classification of information systems
• Developing an information system
• Contents ix
• Summary
References
Case study questions
Multiple choice questions
Essay question
PART 3: ORGANISING
CHAPTER 8: ORGANISING AND DELEGATING

• Introduction
• Organising, organisation, and organisational structure
• Reasons for organising
• The organising process
• Principles of organisation
• Authority
• Organisational design
• Job design
• Delegation
• Summary
References
Case study questionsx
Multiple choice questions
Essay question
CHAPTER 9: MANAGING CHANGE: CULTURE, INNOVATION AND
TECHNOLOGY

• Introduction
• Change inside the organisation
• The change process
• Areas of organisational change
• Resistance to change
• Culture and change
• Organisational development (od)
• Summary
References
Case study questions
Multiple choice questions
Paragraph questions
Essay question
CHAPTER 10: MANAGING DIVERSITY
• Introduction
• Misconceptions of diversity
• What is diversity?
• Diversity defined
• Reasons for the increased focus on managing
• Workforce diversity
• The need for diversity management in South Africa
• Managing diversity
• Cultural diversity
• South African cultural values
• Synergistic solutions to problems of cultural difference
• Diversity training
• Summary
References
Case study questions
Multiple choice questions
PART 4: LEADING
CHAPTER 11: LEADERSHIP
• Introduction
• The nature of leadership
• Leadership and management
• The theoretical foundations of leadership
• Leadership and political behaviour in organisations
• Summary
References
Case study questions
Multiple choice questions
Paragraph questions
Essay question
CHAPTER 12: INDIVIDUALS IN THE ORGANISATION
• Introduction
• People as a sub-system
• People in the organisation
• Emotional intelligence (ei)
• Mentoring and coaching
• Types of workplace behaviour
• Summary
• References
• Case study questions
• Multiple choice questions
• Paragraph questions
• Essay question
CHAPTER 13: GROUPS AND TEAMS IN THE ORGANISATION
• Introduction
• Groups and teams
• Categories and types of organisational group
• Stages in group and team development
• Variables that influence group and team behaviour
• Organisational teams
• Types of team
• Developing individuals into team members
• Summary
References
Case study questions
Multiple choice questions
Paragraph questions
Essay question
CHAPTER 14: MOTIVATION
• Introduction
• The motivation process
• The classification of motivation theories
• Content theories
• Process theories 
• Money as a motivator
• Designing jobs that motivate
• Summary
References
Case study questions
Multiple choice questions
Paragraph questions
Essay question
CHAPTER 15: COMMUNICATION AND INTERPERSONAL
RELATIONSHIPS
• Introduction
• The communication process
• Organisational communication 
• Barriers to effective communication xiv
• How managers can become better communicators
• The impact of information technology on the
• Communication process
• Interpersonal relationships
• Summary
References
Case study questions
Multiple choice questions
Paragraph questions
Essay question
PART 5: CONTROLLING
CHAPTER 16: CONTROLLING
• Introduction
• The control process
• The focus of control
• Areas of control
• Levels of control
• Characteristics of an effective control system
• Summary
References
Case study questions
Multiple choice questions
Paragraph questions
Essay question
PART 6: CONTEMPORARY MANAGEMENT ISSUES
CHAPTER 17: ETHICS, CORPORATE SOCIAL RESPONSIBILITY, AND
CORPORATE GOVERNANCE
• Introduction
• Ethics
• Corporate social responsibility
• Corporate governance
• Summary
References
Case study question
Multiple choice questions
Paragraph questions
Essay question
CHAPTER 18: NEW CHALLENGES FOR MANAGEMENT
• Introduction
• Forces that cause organisations to change
• The classic model of the formal organisation
• The new organisation model
• Summary
References
Case study questions
Multiple choice questions
Paragraph questions
Essay question
INDEX

Management Principles: A contemporary edition for Africa Fifth Edition is widely prescribed by institutions and will be the preferred book of many major businesses for use in their management and
leadership training programmes.
 
• Relevant examples taken from South African and African organisations
• Numerous illustrations with informative graphics, diagrams and charts
• A logical structure to aid accessibility
• Case studies, discussion questions and MCQs at the end of each chapter
• Multi-media support materials for prescribing institutions.

This product does not have any reviews yet - be the first to write one.

The challenges presented by the fast-changing business environment require that organisations find new and innovative ways to respond in order to improve performance. The contemporary manager has to integrate new information technology, manage diversity, accommodate stakeholders’ often conflicting claims, deal with the threat that HIV/AIDS poses to the workforce and comply with charters such as theMining Charter. The list of challenges has become almost endless. As well as exposing the reader to the traditional management functions, namely planning, organising, leading and controlling, ManagementPrinciples: A contemporary edition for Africa Fifth Edition also deals with the most recent challenges that managers have to face. As a response to the increasing complexity of the business environment, thisbook deals with ethical issues in management, corporate governance, strategy maps, the resource-based view of an organisation as well as mentorship and coaching.

PART 1: THE NATURE OF MANAGEMENT
CHAPTER 1: INTRODUCTION TO MANAGEMENT

• Business organisations and managers
• The nature of management
• A definition of management
• Different levels and kinds of management in the organisation
• Areas of management
• The role distribution of managers
• Managerial skills and competencies at various managerial levels
• Management and organisational performance
• The scope of management
• The approach followed in this book
• Summary
References
Case Study Questions
Multiple Choice Questions
Paragraph Questions
Essay Question
CHAPTER 2:THE EVOLUTION OF MANAGEMENT THEORY
• Introduction
• Why study management theory
• Understanding the different management theories
• The theories of management
• Current and near-future management realities
• Summary
References
Case Study Questions
Multiple Choice Questions
Paragraph Questions
Essay Question
CHAPTER 3:MANAGING IN A CHANGING ENVIRONMANT
• Introduction
• Concepts of systems theory
• The composition of the management/business environment
• The internal or micro-environment
• The market or task environment
• The macro-environment
• Interfaces between the organisation and the environment
• Ways in which management can prepare for
• Environmental changes
• Summary
References
Case study questions
Multiple choice questions
Paragraph questions
Essay question
PART 2: PLANNING
Chapter 4: Strategic Planning
• Introduction
• Strategic planning: what it encompasses
• The strategic planning process 
• Grand strategies
• The selection of grand strategies
• Factors affecting strategic choice
• Summary
References
Case study questions
Multiple choice questions
Paragraph questions
Essay question
CHAPTER 5: PLANNING
• Introduction
• The nature and importance of planning
• Kinds of organisational plan
• The time-frame for planning
• Steps in the planning process
• Barriers to effective planning
• Planning tools
• Goal formulation
• The process of goal setting
• Techniques for goal setting
• Summary
References
Case study questions
Multiple choice questions
Paragraph questions
Essay question
CHAPTER 6: MANAGERIAL DECISION MAKING
• Introduction
• The relationship between problems, problem solving, and decision making
• Types of managerial decisions
• Programmed decisions
• Non-programmed decisions
• Decision-making conditions
• Certainty
• Risk
• Uncertainty
• The decision-making process
• Group decision making
• Techniques for improving group decision making
• Tools for decision making
• Summary
References
Case study questions
Multiple choice questions
Paragraph questions
Essay question
CHAPTER 7: INFORMATION MANAGEMENT
• Introduction
• The link between decision making and information
• What is an information system? 
• Characteristics of useful information
• Organising information systems
• Classification of information systems
• Developing an information system
• Contents ix
• Summary
References
Case study questions
Multiple choice questions
Essay question
PART 3: ORGANISING
CHAPTER 8: ORGANISING AND DELEGATING

• Introduction
• Organising, organisation, and organisational structure
• Reasons for organising
• The organising process
• Principles of organisation
• Authority
• Organisational design
• Job design
• Delegation
• Summary
References
Case study questionsx
Multiple choice questions
Essay question
CHAPTER 9: MANAGING CHANGE: CULTURE, INNOVATION AND
TECHNOLOGY

• Introduction
• Change inside the organisation
• The change process
• Areas of organisational change
• Resistance to change
• Culture and change
• Organisational development (od)
• Summary
References
Case study questions
Multiple choice questions
Paragraph questions
Essay question
CHAPTER 10: MANAGING DIVERSITY
• Introduction
• Misconceptions of diversity
• What is diversity?
• Diversity defined
• Reasons for the increased focus on managing
• Workforce diversity
• The need for diversity management in South Africa
• Managing diversity
• Cultural diversity
• South African cultural values
• Synergistic solutions to problems of cultural difference
• Diversity training
• Summary
References
Case study questions
Multiple choice questions
PART 4: LEADING
CHAPTER 11: LEADERSHIP
• Introduction
• The nature of leadership
• Leadership and management
• The theoretical foundations of leadership
• Leadership and political behaviour in organisations
• Summary
References
Case study questions
Multiple choice questions
Paragraph questions
Essay question
CHAPTER 12: INDIVIDUALS IN THE ORGANISATION
• Introduction
• People as a sub-system
• People in the organisation
• Emotional intelligence (ei)
• Mentoring and coaching
• Types of workplace behaviour
• Summary
• References
• Case study questions
• Multiple choice questions
• Paragraph questions
• Essay question
CHAPTER 13: GROUPS AND TEAMS IN THE ORGANISATION
• Introduction
• Groups and teams
• Categories and types of organisational group
• Stages in group and team development
• Variables that influence group and team behaviour
• Organisational teams
• Types of team
• Developing individuals into team members
• Summary
References
Case study questions
Multiple choice questions
Paragraph questions
Essay question
CHAPTER 14: MOTIVATION
• Introduction
• The motivation process
• The classification of motivation theories
• Content theories
• Process theories 
• Money as a motivator
• Designing jobs that motivate
• Summary
References
Case study questions
Multiple choice questions
Paragraph questions
Essay question
CHAPTER 15: COMMUNICATION AND INTERPERSONAL
RELATIONSHIPS
• Introduction
• The communication process
• Organisational communication 
• Barriers to effective communication xiv
• How managers can become better communicators
• The impact of information technology on the
• Communication process
• Interpersonal relationships
• Summary
References
Case study questions
Multiple choice questions
Paragraph questions
Essay question
PART 5: CONTROLLING
CHAPTER 16: CONTROLLING
• Introduction
• The control process
• The focus of control
• Areas of control
• Levels of control
• Characteristics of an effective control system
• Summary
References
Case study questions
Multiple choice questions
Paragraph questions
Essay question
PART 6: CONTEMPORARY MANAGEMENT ISSUES
CHAPTER 17: ETHICS, CORPORATE SOCIAL RESPONSIBILITY, AND
CORPORATE GOVERNANCE
• Introduction
• Ethics
• Corporate social responsibility
• Corporate governance
• Summary
References
Case study question
Multiple choice questions
Paragraph questions
Essay question
CHAPTER 18: NEW CHALLENGES FOR MANAGEMENT
• Introduction
• Forces that cause organisations to change
• The classic model of the formal organisation
• The new organisation model
• Summary
References
Case study questions
Multiple choice questions
Paragraph questions
Essay question
INDEX

Management Principles: A contemporary edition for Africa Fifth Edition is widely prescribed by institutions and will be the preferred book of many major businesses for use in their management and
leadership training programmes.
 
• Relevant examples taken from South African and African organisations
• Numerous illustrations with informative graphics, diagrams and charts
• A logical structure to aid accessibility
• Case studies, discussion questions and MCQs at the end of each chapter
• Multi-media support materials for prescribing institutions.

This product does not have any reviews yet - be the first to write one.