Support and Frequently Asked Questions (FAQs)

These are some of the most commonly encountered questions relating to a variety of issues.

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Prices of all Juta print and electronic publications include Value-Added Tax (currently 14%) if purchased and delivered within the borders of the Republic of South Africa.

Contact our Accounts Department on Tel: +27 21 659 2300 or email: creditcontrol@juta.co.za

If you wish to follow up on the status of your product enquiry, please email cserv@juta.co.za and quote the Enquiry Reference Number on the enquiry confirmation email forwarded to you.

Print Products: The cost of postage and packaging/delivery is NOT included in the price of PRINT products and is calculated by Customer Services at the time of processing the order and depends on the form of delivery. The cost of postage and packaging will depend on various factors, including method of delivery (postal service vs courier delivery), destination, number of publications ordered and their weigh etc. The cost of postage and packaging will be indicated on the invoice.

 

Jutastat e-publications: The cost of packaging and delivery for CD/DVD-ROM products is INCLUDED in the price quoted at the time of purchase, and include the delivery of the initial disks as well as subsequent updates for the period of the order. Internet publications, for obvious reasons do not attract a postage or packaging charge.

Manuscripts can be submitted for consideration to the following divisions:

Law Publications - Edmund Beerwinkel

E-mail: ebeerwinkel@juta.co.za

Academic Publications - Hyreath Anderson

E-mail:handerson@juta.co.za

All printed submissions can be addressed as above and mailed to:

PO Box 24299, Lansdowne, 7779

Please make use of the product enquiry facility on this website catalogue should you wish to receive a formal quotation for any print or electronic publication/s.


Product queries generated on this website will be forwarded on to Juta Customer Services for processing and will be subject to the customer's acceptance of the price and terms and conditions of sale and use before being confirmed.


Juta publications may be ordered from Juta Customer Services, Juta Sales and Business Consultants,  Juta Bookshops and selected local and international traders and agents.


Please note that this website is currently NOT e-commerce enabled and all orders must either be paid for in full or ordered on account subject to Juta's terms and conditions, before delivery will be effected. Text books may however be purchased online by visiting www.jutaonline.co.za

We currently accept valid credit cards issued by VISA and MasterCard.

Contact Juta Customer Services on cserv@juta.co.za or contact a Juta Business Consultant on lawsales@juta.co.za if you wish to set up a meeting to discuss your legal information requirements.

For Academic information requirements, please contact Academic Sales.

Contact our Accounts Department on Tel: +27 21 659 2300 or email: creditcontrol@juta.co.za

The account application forms can be downloaded here.

Alternatively, please contact either the Juta Accounts Department or Customer Services on Tel: +27 21 659 2300 or E-mail: cserv@juta.co.za